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Service not working

Remlab
Great Neighbour / Super Voisin

Service not working.  I am a new subscriber, and although the eSIM is installed, my telephone number does not function

2 REPLIES 2

Estherfc
Great Neighbour / Super Voisin

you can  submit by direct message:  

      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Support will reply via Community inbox here within 2 to 4 hours:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

fixin1
Deputy Mayor / Adjoint au Maire

@Remlab - Please try and restart your phone. What type of phone?

If it is stuck on activating, it is trying to connect to the network. Please try and restart your phone.