09-30-2025 07:08 PM
Help! I’m trying to troubleshoot my number transfer and the form I have to fill out to create my ticket is giving me a non-descript error. How can I get in touch with someone for help!
09-30-2025 07:09 PM
hi @merrilj
if you have trouble submitting the ticket via Chatbot, message them:
you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
and are you trying to port in your number? if you are, PM porting support team can help. I have sent you the porting support team number. Please check your Community inbox (https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage), check for the number and call.
