Is all your services not working ie. talk, text, data? Can you connect to Wifi? Need to determine if it is a phone issue itself versus Public mobile service.
If it is Public mobile service issue, you likely need to private message one of the PM moderators for help on this technical issue.
Here are the instructions to contact moderator:
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-How-to-Contact-our-Community-M...
