Self serve password reset

[Abelanger]

I keep getting the email and resetting the password but when I go back to login it fails...help

[Jackhyf63]

@Abelanger To reset the password, you will need to send a private message to the Moderator_Team with your account info. They will get back to you soon.

[sandpublic]

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@Abelanger wrote:

I keep getting the email and resetting the password but when I go back to login it fails...help

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It could also be your browser, try clearing the cache or using another browser or icognito mode. Also check this article for more info:

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Community-and-Self-Serve-Accounts/ta-p...

[Dunkman]

@Abelanger 

If the password reset funciton is not working for you, you will need to contact moderator.

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437