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Self serve login

mdlegros
Great Neighbour / Super Voisin

I need to change my self serve login… I made an error when inputting my email.

3 REPLIES 3

mdlegros
Great Neighbour / Super Voisin

That is true;however, someone else (other than me) will receive my emails because of the typo. I need the username/email change as a result. 
i understand that I need to contact customer support.

JL9
Mayor / Maire

You can still access your self serve even with a typo email but yes for forgot password link and other things it wouldn't be ideal so you will need a CSA to fix that snag for you.


@mdlegros wrote:

I need to change my self serve login… I made an error when inputting my email.


You will need the help of a customer support agent.  Open https://widget.telus.tiia.ai/publicmobile/publicmobile.html and type "change self serve e-mail address" in the chatbot window.

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