Subscription Issue

[JeanJeff2010]

I just want to ask how to fix my issue? My account got suspended last May 31st but I resubscribed yesterday June 2nd, the payment went through and reflected in my bank account but I still dont have a mobile data. My family can call and text me but no data.

When I login, it is asking me to subscribe and make a payment again.

I hope somebody can help me.

Thank you

[hairbag1]

@JeanJeff2010 

dial 611 to hear current plan status. 

Try doing a network reset to see if that fixes things for you.