Second Phone

[Wijou2]

I tried to register a second phone on my Account, not being aware that you cannot do that! I paid for a $15 plan to try the new phone BUT On the second phone I have the Same Phone Number as my main account! PLEASE Help me with this stupid mistake I made. Should I wipe the Phone and Try with another Sim Card?

[Handy1]

@Wijou2  They should reply with in the hour with some verification questions to start before being able to help . So just keep an eye on your community in box for their reply or use this link to it 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[Wijou2]

Have sent Private message, waiting to hear from agent, thanks

[Handy1]

@Wijou2  Yes each account needs it own email , please submit ticket with support to try and straighten out 

send a  private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437