Samsung updated, no texting

[Tigrisnl]

I have a galaxy a70.

Samsung rolled out an update the other day and now I have the scrolling "no network connection" at the top.  I checked....I am on my home network. 

I restarted...nadda

Any ideas?

[Tigrisnl]

Problem solved.....

I pulled out the Sim again....but I let it sit for about 5 minutes.  Inserted then restarted the phone

BINGO!!!!!!🥳

Thank you all for the advice and options.🤗

~Jen

[Tigrisnl]

The message center option is grayed out

There are no settings under my Sim card.

I am in good standing ....I don't understand why I have no service since the update from Samsung

[computergeek541]

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@Tigrisnl wrote:

I have a galaxy a70.

Samsung rolled out an update the other day and now I have the scrolling "no network connection" at the top.  I checked....I am on my home network. 

I restarted...nadda

Any ideas?

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Please ensure that your SMSC is set to +16475800172,

[computergeek541]

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@pmva wrote:

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@Tigrisnl wrote:

I don’t know what those acronyms are?

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Here's an article that may help.  Do a network reset per @softech suggestion.  If that doesn't help check this article,

Set up data on an Android phone (publicmobile.ca)

PM - Public Mobile

APN - Access Point Name

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Please be aware that APN settings are unrelated to SMS text merssaging.  Those settings could be set incorrectly or even just left blank and SMS would still work.

[Tigrisnl]

Still no luck

All those APN settings in the article  were gone.....so I entered ad instructed

Restart

I guess I'll have to put in a request

[Tigrisnl]

Mo change

[softech]

@Tigrisnl I assume you reboot your phone already?  

Try to pull your sim card out for a minute, then put it back in and see 

turn off wifi so you can check clearer if mobile connected

[Tigrisnl]

The reset did not work

[pmva]

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@Tigrisnl wrote:

I don’t know what those acronyms are?

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Here's an article that may help.  Do a network reset per @softech suggestion.  If that doesn't help check this article,

Set up data on an Android phone (publicmobile.ca)

PM - Public Mobile

APN - Access Point Name

[softech]

@Tigrisnl try this, although yours could be slightly different due to OS version

Step 1:  From the home screen, swipe up to open the menu.

Step 2:  Tap Settings.

Step 3:  Tap General management.

Step 4:  Tap Reset.

Step 5:  Tap Reset network settings. Step 6:  Tap Reset settings.

Step 7:  Tap Reset..

[Tigrisnl]

I don’t know what those acronyms are?

[pmva]

@Tigrisnl Try resetting your network settings?  Did you check APN to see if values match those for PM?