SOS only error

[IFA]

What should I do to resolve this error. I tried reactivating my number through the app but there is an error saying my “phone number not eligible for port”.

[Handy1]

@IFA  Please submit ticket with support to re provision your sim / refresh your account to fix 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437