SMS problems

[Ev8]

I can’t not use SMS messages even with wifi or data I need help and I’ve already contacted chatbot 

[Ev8]

Still not working

[hTideGnow]

hi @Ev8 

do you mind to confirm what phone do you have?  

[computergeek541]

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@Ev8 wrote:

I can’t not use SMS messages even with wifi or data I need help and I’ve already contacted chatbot 

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SMS doesn't use Wi-Fi or data, so those settings wouldn't have any effect.  Last night, I had a friend tell me about the inability to send SMS messages.  After a little while (maybe 1/2 an hour), it just started working again on its own.  There may be some work being done on the network.

[Ev8]

I tried all of that. Nothing works

[hTideGnow]

HI @Ev8 

did the text work before ? or you just joined and it never works?

if you are using Android, try to clear cache or I suggest you to uninstall and reinstall Google Message

if you are on iPhone, make sure the Carrier Profile is updated and you have the latest iOS

[slusagm]

are you using Android or iPhone? did you try Reset Network settings?