02-23-2024 01:39 PM
02-25-2024 11:32 AM
Thank you for your reply. Do you know where I would find the contact number for the porting support team? thanks so much
02-23-2024 01:42 PM
No worries, the person of the other number must reply to the text. Chances the number and carrier won’t match.
Just DM an CS_Agent to help with the porting.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-23-2024 01:42 PM
give us more details, is that a new activation and you requested to port in the wrong phone number?
if that is the case, you can call the porting support team and ask them to update
02-23-2024 01:40 PM
I activated SIM card to wrong phone number.