11-16-2016 12:54 PM - edited 01-04-2022 06:24 PM
Hi Mods! Could I get a tracking number for my SIM card order please (Order 92217)? I want to sign up for the new promo before it expires November 20th. I ordered it last Thursday and still haven't got it (I live in Montreal) so want to see its status.
Thanks!
Andrej
Solved! Go to Solution.
06-23-2017 11:01 PM
06-23-2017 02:57 PM
Hey @Foxjig1,
thank you for reaching out to us !
We currently do not offer a tracking number for the SIM orders, but your new sim should arrive within 3 to 7 days after ordering it 🙂
I hope this helps,
Mary
06-23-2017 02:21 PM
Hi Guys I ordered a SIM recently and have order number with me. I cannot find a way to track the shipment. Is there a way to do that or its a wait and watch game? Question for the Moderators....?
11-16-2016 01:51 PM
Thanks for the quick replies! I've been watching the Announcements group for details about the SIM pickup in Montreal. Certainly I'd rather just get the SIM I ordered 🙂 I'll wait till tonight to see if I get it and if not I'll private message a mod for tracking info.
Cheers,
drej
11-16-2016 01:11 PM
11-16-2016 01:11 PM
11-16-2016 01:10 PM - edited 11-16-2016 01:11 PM
Since you're in Montreal. They are doing a SIM pickup on Friday and Saturday but haven't announced the full details yet.
11-16-2016 01:10 PM
From this post they will not be extending the promo " We will not be extending this promotion but we will honour the promotion for anyone who had activation or porting failures during the promotion period (October 25-November 20)."
But (also from that post) since you're in Montreal, you will be able to pick up a sim card:
"we are organizing SIM card pick up locations in Toronto, Vancouver, and Montreal for Friday and Saturday for anyone who wants a last minute SIM card. Details to come, but the location will be downtown in each city and the $5 for each SIM will be going to Prostate Cancer in the spirit of Movember."
11-16-2016 01:08 PM
I believe I read some of the mods are providing tracking numbers to some people... you may have to private msg them? I cant find the thread where they said that, or else i wouldve linked you!
11-16-2016 01:01 PM
hi
PM does not provide tracking info but the good news is, that the promo will extend for all, who had problems during the setup/order of sim card etc... meaning: even if your sim card arrives late, you will still get the promo....
cheers and hang in there...