Lost SIM card before creating an account

[JT555]

I got PM service at Walmart. I lost my SIM card before I created my account (selfserve.publicmobile.ca). 

I received a replacement card from Walmart, but I'm unable to register the card.

When I'm trying to create "My Account", system is texting a verification code to the phone I have no access to. 

Any help?

[xcelone]

---

@JT555 wrote:

My problem was solved next day. Moderator registered new SIM card for me.

Thanks.

---

great to hear!

[JT555]

My problem was solved next day. Moderator registered new SIM card for me.

Thanks.

[will13am · Accepted solution]

@JT555, you are going to have to reach out to the moderator team for assistance here.  The moderator team can be reached via private message using this link.  Refer to the following knowledge base link for information on contacting the moderator team.