SIM not activating

[Annickaseb]

Just bought a sim plan, but my sim card is not registering. When I logging it is sending me a code to my phone number but I am not receiving the text on the phone

[Rastin]

To get the code click on did not get code under there it asks for code and you can have it sent to your email.  Put in a ticket to get your text working. Will take about 24 hours for a reply.  Also add your info to the ticket as it will speed thing up. Name number email

[Phil_Adelphus]

@Annickaseb   You can contact customer service and submit a support ticket using the chat/message icon bottom right of this page.  It may be related to the current SMS problem, but they will advise.