SIM network unlock PIN

[billymac]

Just joined Public Mobile. It is asking me for a SIM network PIN number. I don't have one

[DOA]

If you still have a virgin online account, you can log in and contact them via their online chat and ask for the unlock code.

[Ed404]

---

@billymac wrote:

I switched from Virgin. I guess i have to get ahold of them , when i can find an unlocked phone.

---

You can find unlocked phones at most retailers such as BestBuy, Costco, Amazon, etc.

[billymac]

I switched from Virgin. I guess i have to get ahold of them , when i can find an unlocked phone.

[billymac]

Maybe....I was with Virgin.

[Crisp]

PIN: xxxxxxxx

Edited by computergeek541: account information removed

[popping]

---

@billymac wrote:

Just joined Public Mobile. It is asking me for a SIM network PIN number. I don't have one

---

Your phone is locked to your previous provider.  Call your previous to get it unlocked.  It is free to get it unlocked.  If you have iPhone, you can call Apple Canada to unlock it.  If you have  Samsung phone, you can call Samsung Canada to get it unlocked.

[geopublic · Accepted solution]

@billymac Your phone might be locked to the previous provider. You must get the Network Unlock PUK code from your previous provider.
If your phone is a Samsung you might be able to get an unlock code from the Samsung website via a chat
To start a live chat session from Samsung's Contact Us page: http://www.samsung.com/ca/info/contactus.html?CID=AFL-hq-mul-0813-11000170.

Hope this helps!

[Triguy]

Did you switch from another provider ?  If so then you would need to contact them.

If not then you would need to submit a ticket to a moderator by clicking on the question mark on the bottom right.

[Anonymous]

Hey @billymac , welcome to Public Mobile.  Is your phone locked to your previous carrier by anychance?