SIM card payment

[Codesmom]

Hello, 

With the promotion the SIM card was to be free however I had to travel an hour away and pay for it. I was expecting a credit for it when I signed up however that did not happen. 

Please advise. 

[hairbag1]

@Codesmom 

the promo musta been with PM supplying the sim either via mail or esim. Read the promo detail to confirm.

[fixin · Accepted solution]

@Codesmom - Please contact CS_Agent for a credit to your local SIM card purchase, they may credit you $10 for use in your next month of your plan.

⬇️Click the link for an Agent * ⬇️

https://urlshortner.tiia.ai/xYpc_I

If the link above doesn’t work, please go here to create a ticket to CS_Agent: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

* - CS_Agent will typically get back to you within 48 hours. They work 7 days a week from 9 AM to 10 PM EST.  You will be required to login to your Public Mobile Community Account to contact CS_Agent. Once you are finished making the ticket with CS_Agent, please ensure that you monitor for an agent because they may notify you asking for some information via Private Message, in your mailbox by clicking this link here: Messages