07-16-2020 02:33 PM - edited 01-05-2022 12:08 PM
New user to Public Mobile. My Iphone 6 is not picking up the SIM card that I just installed. I'm a little confused as I had two previous providers. So the phone should be unlocked. The SIM card was bought about a year ago but just never installed it. Would that have anything to do with it?
Thanks
07-16-2020 02:46 PM
@Irene43 , is the phone unable to detect the SIM card? If so try removing and reinserting it.
07-16-2020 02:37 PM - edited 07-16-2020 02:37 PM
Sim cards don't expire. Was the sim card used previously to setup an account ? Try removing and reinstall the sim.
07-16-2020 02:37 PM
@Irene43 wrote:New user to Public Mobile. My Iphone 6 is not picking up the SIM card that I just installed. I'm a little confused as I had two previous providers. So the phone should be unlocked. The SIM card was bought about a year ago but just never installed it. Would that have anything to do with it?
Thanks
It doesn't matter how long ago you got the sim card. Is there any error message on the phone's screen such as "SIM not supported"?
07-16-2020 02:36 PM
@Irene43 The sim card should be fine so that's not the issue. Did you activate your sim card?