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cfredmoore499 · ‎04-27-2023

SIM card invalid. New sim but won’t register on iPhone.
airplane mode and phone switched on and off.
SIM card reinstalled several times. Need a ticket for help

spent over 2 weeks messing with this

cfredmoore499 · ‎04-28-2023

Rogers was contacted and unlocked the phone

cfredmoore499 · ‎04-28-2023

Apple 6 had it a few years

cfredmoore499 · ‎04-28-2023

SIM card works but u still have not provided service. I guess I will go with another provider. Spent 3 hrs. Two days in a row with u and no success, is this a scam?

BKNS27 · ‎04-27-2023

@cfredmoore499

What is the make and model of your phone? Is it a model older than 2017?
How long have you had the phone?

computergeek541 · ‎04-27-2023

@cfredmoore499 wrote:
SIM card invalid. New sim but won’t register on iPhone.
airplane mode and phone switched on and off.
SIM card reinstalled several times. Need a ticket for help
spent over 2 weeks messing with this

Is your phone showing an error messaging indicating that the carrier isn't supported? That would mean that your phone is locked and you would need to contact your old carrier to get it unlocked berfore using it at Public Mobile.

hycm53 · ‎04-27-2023

@cfredmoore499 wrote:
SIM card invalid. New sim but won’t register on iPhone.
airplane mode and phone switched on and off.
SIM card reinstalled several times. Need a ticket for help
spent over 2 weeks messing with this

Do you have another working sim card to try?

Make sure your iPhone is clean not in blacklist:

https://www.devicecheck.ca/check-status-device-canada/