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SIM card did not provision correctly

Kel2
Great Neighbour / Super Voisin

Tried everything with a phone tech nothing no service no SMS nothing getting pissed now

3 REPLIES 3

BKNS27
Mayor / Maire

@Kel2 

Are you using the PM app to activate your SIM?

Try rebooting your phone by powering off then back on and see if that works.

If not, pm a CS_Agent at:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

hTideGnow
Mayor / Maire

hi @Kel2 

please submit a ticket with CS agent by messaging to ask them to reprovision the sim

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Handy1
Mayor / Maire

@Kel2  Please submit ticket with support to fix 

send a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

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