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SIM card activation

white_rock
Great Neighbour / Super Voisin

I have problem with activating my CIM card. Haw can I contact with customer support agent?

2 REPLIES 2

softech
Mayor / Maire

@white_rock   What was the exact error?

 

If it is error 821 or 837 and you requested porting, make sure PM has not got the money from your credit card yet

Then when you activate, use Account # of your old provider instead of IMEI number.   IMEI for porting could cause different errors

 

Of course, if there is other errors, kindly share.

Timer
Model Citizen / Citoyen Modèle

@white_rock 

How to Activate (publicmobile.ca)

 

Here contact support team by CS_Agent