Retrieve account

[Sheryll29]

My son can't retrieve his account using his email address. He tried entering his cellphone number but the link was sent to the wrong email address, as per agent. How can we retrieve his account?

[Handy1]

@Sheryll29  Please submit ticket with support 

message support directly
       

while your already here and logged in the community you can send a private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[softech]

@Sheryll29 

in such case, you have to engage support for help.  Please message them here:

                 https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there