07-19-2023 10:15 PM
My son can't retrieve his account using his email address. He tried entering his cellphone number but the link was sent to the wrong email address, as per agent. How can we retrieve his account?
07-19-2023 10:21 PM
@Sheryll29 Please submit ticket with support
message support directly
while your already here and logged in the community you can send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
07-19-2023 10:16 PM
@Sheryll29
in such case, you have to engage support for help. Please message them here:
