08-23-2024 01:45 PM
I accidentally unsubscribed from the text message notifications of offers and plan deals, etc. How do I resubscribe?
08-23-2024 01:49 PM
HI @LeahW
you will need to ask PM support agent to add you back
please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
08-23-2024 01:49 PM
so, you replied STOP? did you try text START back?