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Reset password

Carlosr_78
Good Citizen / Bon Citoyen
Hello trying to reset my self serve password. Don't know my security question
4 REPLIES 4

Suggest, you turn on email notification of private messages so you do not miss the deadline for resetting your account.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Since they leave shortly send any one of them a private message ( @Mary_M for example) with your phone number and an explanation. Turn on email notification of private messages for the earliest alert; account reset is time sensitive.

You can also send tech support the webform found by following the "buttons" in this link, https://publicmobile.ca/en/on/get-help.


>>> ALERT: I am not a CSA. Je ne suis pas un Agent du soutien à la clientèle.

Carlosr_78
Good Citizen / Bon Citoyen
Ok thank you

NDesai
Oracle
Oracle

You will have to get in touch with one of the mod. They will be able to reset it.

http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/ta-...

 

______________________________________________________________________
I am not a mod. Do not send me private message with your personal info.
If you need to contact PM Customer Support Agent, send a Private Message.

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