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Requesting Account details

ragualagesvaran
Great Neighbour / Super Voisin

Hi I would like to get my account details using my mobile number. My number is xxxxxxxxxxxxxxxxxxx

3 REPLIES 3

RossN
Mayor / Maire

@ragualagesvaran your account details? do you mean email and password to get into your account ?

if that's the case you need to contact a customer service agent 

 

1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.

type  request email   change

2. alternatively you can private message them here                               

           check your community envelope for a reply

esjliv
Mayor / Maire

@ragualagesvaran This is a public forum, please edit your post to remove any personal information. To edit it, hit the down arrow at top, right of your post.

Are you able to log into your My Account, you should find your account under under the Profile TAB.

Or, if you received an activation email, look for that email and you should see the account number in the TO line of that email.

 

If cannot do above for some reason, as CSA for it.

Public Mobile Representatives customer support agents (CSA) can be contacted by either two methods, found here:

https://www.publicmobile.ca/en/on/get-help/articles/contact-an-agent

tina9099
Great Citizen / Super Citoyen

You can log into your PM account to get your account details.

Need Help? Let's chat.