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Request for Refund for Duplicate Charges

Mandykimy
Great Neighbour / Super Voisin

Hello,

I’m writing because I accidentally clicked the subscription three times while trying to understand the description. Since my English is not very good, I didn’t realize it had gone through multiple times, and I was charged three times on my phone bill.

Could you please help me cancel the extra charges and refund the duplicate payments?

Thank you very much for your understanding and assistance.

Best regards

1 REPLY 1

BKNS27
Mayor / Maire

@Mandykimy 

We are all members like you so you will need to place a ticket for a refund with a CS_Agent.

https://urlshortner.tiia.ai/xYpc_I 

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