@bketten wrote:
I am trying to leave public. The text they sent to which i replied yes several times does nothing. How can i get my number released
You need to contact the other company to tell them to try again.
You can also reach out to customer service and advise them you're porting out and to release it.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.
