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Reinstate old number

Redivivus1
Great Neighbour / Super Voisin

So it appears that my request to transfer a number from Koodo for a new line got really messed up by me. 

Seem to have transferred the number to my existing account. Existing Public Mobile account shows a temp interim number. 

Have called Koodo and got them to decline transfer. How do I get my old number reinstated to my Public Mobile account? Or does this happen automatically ? 

Have left a ticket but no response for 2.5 hours. 

Help from community to resolve this ? Thank you in advance for guidance. 

3 REPLIES 3

Redivivus1
Great Neighbour / Super Voisin

Is there a number I can call ? This is getting frustrating as can't seem to reach anyone. 

Redivivus1
Great Neighbour / Super Voisin

Negative. No SMS has come in yet. 

Sansan
Mayor / Maire

Did you accept the sms for the port?

What times will be days from now.

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