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Refund

Sebas_9013
Good Citizen / Bon Citoyen

I want to get a refund because the service never work on me phone 

2 REPLIES 2

Chalupa_Batman
Mayor / Maire

@Sebas_9013 wrote:

I want to get a refund because the service never work on me phone 


Before you request a refund, what steps did you take that didn't work. There are 6 steps total. Also, what phone were you trying to use?

hTideGnow
Mayor / Maire

hi @Sebas_9013 

Public Mobile has a no refund policy.  You have to work with them to try to get it working first.  Please submit a ticket

you can submit ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage      

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