08-30-2023 01:24 PM - last edited on 08-30-2023 01:26 PM by computergeek541
08-30-2023 01:28 PM
While the other responses are useful, maybe Koodo would do you a solid just to welcome you over from their sister company under the Telus umbrella. Maybe. Ask them.
08-30-2023 01:27 PM
Hi @Aadil
sorry, no partial refund for leaving ealry
however, since you have gone to Koodo, also owned by Telus, check with Koodo support and they might be able to give you a one time credit
08-30-2023 01:26 PM
@Aadil wrote:I was using public mobile prepaid service. Now I have changed my provider to Koodo. It was during my current billing cycle. Is there any way I can get the refund the remaining balance?
Sorry, but the plan payment and account balances were forfeited when porting out. Public Mobile doesn't usually provide refunds.
08-30-2023 01:26 PM - edited 08-30-2023 01:26 PM
@Aadil Sorry PM is pre paid and no refunds . But you can try your luck and see
send a private message To CS_Agents click
VVVVV Link below VVVVV
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437