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Refund

Aadil
Great Neighbour / Super Voisin

Hi,

I was using public mobile prepaid service. Now I have changed my provider to Koodo. It was during my current billing cycle. Is there any way I can get the refund the remaining balance?

Thank you,

 

@CS_Agent

4 REPLIES 4

dust2dust
Mayor / Maire

While the other responses are useful, maybe Koodo would do you a solid just to welcome you over from their sister company under the Telus umbrella. Maybe. Ask them.

hTideGnow
Mayor / Maire

Hi @Aadil 

sorry, no partial refund for leaving ealry

however, since you have gone to Koodo, also owned by Telus, check with Koodo support and they might be able to give you a one time credit 


@Aadil wrote:

I was using public mobile prepaid service. Now I have changed my provider to Koodo. It was during my current billing cycle. Is there any way I can get the refund the remaining balance?


Sorry, but the plan payment and account balances were forfeited when porting out. Public Mobile doesn't usually provide refunds.

Handy1
Mayor / Maire

@Aadil  Sorry PM is pre  paid and no refunds . But you can try your luck and see 

send a  private message   To CS_Agents click          

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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