Refund

[Kandeepan]

I mistakenly add-ons US roaming data. How could I get money back?

[darlicious]

@Kandeepan  Follow the instructions given to contact a moderator. Explain it was an honest mistake and what you intended to purchase. The moderators are generally pretty good about mistakes and helping you purchase the intended add on.

[Jb456]

Generally not possible. Only the moderators will be able to decide and make the call. You have to contact them.

Or private message at link below

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[gblackma]

@Kandeepan Contact a moderator and explain your situation . Click on the green questionmark in the white circle at the bottom right of your screen.  This connects to the autobot Simon . Type moderator and follow the prompts to get to one (CLICK on account specific question and human and submit a ticket). Or contact them directly using this link https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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@Kandeepan wrote:

I mistakenly add-ons US roaming data. How could I get money back?

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