if you don't plan on dealing with Public Mobile, Kodoo or Telus...contact your bank and initiate charge-back. Ignore this suggestion if you use either of those 3 service providers.
PM is a prepaid carrier and has a no refund policy.
But you don't want them charge you again, so, please login and disable Autopay. Login My Account, go to Payment, Subscription and disable Subscribed there
Sorry @Gdiphone, no refund with PM. But of course, you can try and ask them, and at least ask them to remove the credit card from the system so you won't be charged for another month again
Simply open ticket with PM using Expert Messaging. Click the Orange Chatbot icon on the lower right to start, or use this link https://expert-messaging.publicmobile.ca/guest/chat/ (Use your Community account to login. For 2FA, you might need to use email to receive if you cannot receive the text on the phone.) PM will reply you via Expert Messaging between 9AM-10PM EST (Mon-Sun) (for help with Expert Messaging, check here: https://publicmobile.ca/en/get-help/articles/expert-messaging )
