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Refund

mikhail_jerome
Great Neighbour / Super Voisin

Can I get a refund? Coz i got double charged within 1 day

2 REPLIES 2

will13am
Oracle
Oracle

@mikhail_jerome , check the payment history in your online account.  Do you actually see two payments on the same day?  If so did you do a plan change?  Immediate plan changes can result in multiple payments.

BKNS27
Mayor / Maire

@mikhail_jerome 

You can ask for a credit if you were double charged or a refund but it will take about 30 days to process 

Just type in Submit a Ticket on the Chat bubble and an agent will look into it for you.

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