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Refund for subscription not activating

kuwook
Great Neighbour / Super Voisin

Hi,

my subscription doesn’t get activated and I can’t even get a ticket for support. It keeps asking me to log in after lots of logins.

can I rather get a refund? What would happen a month later if I cannot ever activate this? Would it keep charging me?

 

2 REPLIES 2

CSA_PM
Customer Support Agent

@kuwook,

Please check your inbox. An agent replied to you and is waiting for your response in order to assist you.

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage 

softech
Oracle
Oracle

@kuwook PM support will assist to complete the activation or issue refund if they cannot help

please open ticket with PM support

**Monitor your Community inbox (envelope icon on top right) after the ticket is opened.  CS Agent will reply to you there
 
But I have also escalated your ticket on your behalf.  PM support will reach out to your via Community inbox.  Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
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