@Vi, Public Mobile is prepaid and they do not offer refunds as per the terms of service which you were asked to accept prior to proceeding with getting the service. I don't know who counseled you to seek a reversal of charges through the credit card company. The charge is legit. That said, you could discuss your case with the moderator team to see what they might do for you, but no guarantees of course. The moderator team can be reached via private message using this link. Please include a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.
