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Referred a friend but it's not showing up in my account.

xoy74
Good Citizen / Bon Citoyen

Good morning moderators.

One of my friends signed up for PM on Feb 1st using my referral code. He received the $10 bonus so I think the referral worked, but it's not showing un in my referrals. I gave it some time in case it takes longer to show, but it's been 3 days, so I don't think it will show up.

If someone could look into it, I will provide details.

Much appreciated !

4 REPLIES 4


@xoy74 wrote:

Thanks, I know where to check, I already have other referrals. I will re-post in the link provided by computergeek541


It's not really a matter of reposting your message using the link that I provided. The linked takes you to an automated chat website.  It won't understand if you type out a full message. You'll need to tell it something such as "missing rewards" and eventually, the site will give you the optoin to contact a moderator.

xoy74
Good Citizen / Bon Citoyen

Thanks, I know where to check, I already have other referrals. I will re-post in the link provided by computergeek541


@xoy74 wrote:

Good morning moderators.

One of my friends signed up for PM on Feb 1st using my referral code. He received the $10 bonus so I think the referral worked, but it's not showing un in my referrals. I gave it some time in case it takes longer to show, but it's been 3 days, so I don't think it will show up.

If someone could look into it, I will provide details.

Much appreciated !


Posting a message here is unlikely to get the attention of the moderators. You'll need to opem a ticket by going to:  https://publicmobile.ca.ada.support/chat

kb_mv
Mayor / Maire

@xoy74 wrote:

Good morning moderators.

One of my friends signed up for PM on Feb 1st using my referral code. He received the $10 bonus so I think the referral worked, but it's not showing un in my referrals. I gave it some time in case it takes longer to show, but it's been 3 days, so I don't think it will show up.

If someone could look into it, I will provide details.

Much appreciated !


@xoy74 WE are not moderators, just customers like you. You had a look as shown below and nothing is there?

 

Screen Shot 2021-02-02 at 10.50.48 AM.png

 Click on "My Rewards" and it opens to this;

Screen Shot 2021-02-02 at 10.51.56 AM.png

 Click the small triangle and this is what you will see;

Screen Shot 2021-02-02 at 10.53.46 AM.png

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