11-15-2016 11:37 AM - edited 01-04-2022 06:20 PM
Hello,
I'm having an issue with getting a referral credit for one of my friends.
She recently had activation issues and had it resolved by a moderator, and I recieved a text saying that my friend had left and therefore I would not be receiving the credit when the activation failed.
The issue has been resolved as I have discussed with my friend.
I will be sending the information as a PM to the mods (w/ numbers name etc..)
@Shazia_K@Jeremy_M @Mary_M
Best regards
12-26-2016 11:02 AM
Hello @Petercbpoon,
Sorry to hear about this,
Please send us PM if you still need help with your referrals, we haven't received anything from you.
Thanks,
Shazia
12-25-2016 03:46 PM
11-15-2016 12:08 PM
Sounds like you did everything right, but this would a low priority issue at the moment so I wouldn't expect a resolution until a few days at least past Nov 20th as there is a backlog of activation issues they are dealing with.
As long as you get it resolved before your next cycle you should be good.
11-15-2016 11:38 AM
you're doing everything you need to to get this sorted! GL!