Referral credit not showing up

[Tallguy11]

I've been getting referral credits for my fiancé's line for a few years and I just checked and I'm not getting it anymore even tho her account is active.. Can a mod look into this for me? 

[Anonymous]

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@Tallguy11 wrote:

Her line did get suspended for a few hours along with mine the last time our plans renewed due to the credit card expiring.. That was 2 months ago.. All fixed now tho

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Right. So hopefully the mods can put it back. I'm not sure what the actual policy is. I'll see what I can find.

[Tallguy11]

Thank you! 

[Tallguy11]

Her line did get suspended for a few hours along with mine the last time our plans renewed due to the credit card expiring.. That was 2 months ago.. All fixed now tho

[Anonymous]

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@Tallguy11 wrote:

I've been getting referral credits for my fiancé's line for a few years and I just checked and I'm not getting it anymore even tho her account is active.. Can a mod look into this for me? 

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Rumour has it that using the lost/stolen feature can drop these referrals. The account is suspended donchaknow. It's uncertain how well the referral comes back on resuming service.

Did you do that in the last while?

[geopublic · Accepted solution]

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@Tallguy11 wrote:

I've been getting referral credits for my fiancé's line for a few years and I just checked and I'm not getting it anymore even tho her account is active.. Can a mod look into this for me? 

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