Referral code

[Outback2011]

Is it possible to add a friends referral code after I activated a plan for the first time just 12 hours ago so that he will get the one dollar off per month and one time $10 credit?

[ChuckYeah]

I've heard of it being done before under special circumstances, like didn't see the box or the store associate didn't enter it as requested. So make sure you indicate why it was missed. 

[Jb456]

Please contact the moderators and they will look into applying the referral bonus manually if it's possible.

[ChuckYeah · Accepted solution]

If it can be done, it can only be done by a moderator.

You should consider creating a support ticket. Explain your issue to SIMON, the ? comment bubble in the bottom right.

Use as few words as possible to allow the BOT to understand you better. Answer his questions until you get to here:

Click on "Submit a ticket" and the Moderator team will take over your case and respond to your concern within 48 hours. May take longer, but the promise of the new Ticketing System was that it will reduce these wait times.
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