Referral code

[Kent_colville]

Hello.  I forgot to enter my friend’s referral code when activating my account.  Can I do this after my account is activated?  Thank you!

[BKNS27 · Accepted solution]

@Kent_colville 

You will need to contact a CS_Agent by private messaging and explain that you totally forgot about putting in your friend’s referral code during activation.

Most of the time…not all. They will honour it.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

[computergeek541]

---

@Kent_colville wrote:

Hello.  I forgot to enter my friend’s referral code when activating my account.  Can I do this after my account is activated?  Thank you!

---

Please be aware that this did need to be done during the activation, and that anything decided by a customer support agent is on a case-by-case basis and there's no guarantee.  To open a ticket and ask a customer support agent about this, use the chatbot: 

https://widget.telus.tiia.ai/publicmobile/publicmobile.html

If the ticketing process returns an error message, send a private message to CS_Agent:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@Kent_colville  No worries you need to ask support to apply it for you 

private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437