Referral bonus not received

[Ogh]

As a referee, when will I get the $10 credit? 

[Chalupa_Batman]

Hello @Ogh 

As per the fella's below. It can take up to 3 days to see it on your account. If you don't see it by Thursday morning, come back here and we'll set you up to chat with one of the CS Agents to assist you.

[BKNS27]

@Ogh 

If you used a friend’s or family’s referral code, you will see the $10 credit on your account in 72 hours/3 days.

If you gave the referral code to a friend or family, you will receive your $1/1 point within 24 hours depending on which Rewards system they are on. Also, they will receive a text indicating “Cha-ching! You just added to your Refer a Friend Reward-way to go! Keep referring to earn more. View your Reward”.

[JRod · Accepted solution]

@Ogh 

The $10 bill credit can take anywhere from 48-72 hours to show up in your account. If you don’t see anything after 72 hours then I’d reach out to support and see if they could re-add the referral code for you.