01-08-2020 09:57 AM - edited 01-05-2022 10:16 AM
I did not have a referral code when I signed up, so my friend who referred me did not get the benefit. Is it possible to add this after sign up?
Solved! Go to Solution.
01-10-2020 06:50 PM
@Backattic Process to add a referral after activation is now possible by moderators.
01-08-2020 10:53 AM
@Backattic wrote:I did not have a referral code when I signed up, so my friend who referred me did not get the benefit. Is it possible to add this after sign up?
You have to write to the Moderators. If you have trouble submitting a ticket, alternatively you can send a private message to Moderators. Let them know your friend's referral code and hope they can add it.
01-08-2020 10:00 AM
You could try asking a moderator by submitting a ticket.
If you are having trouble with your services, the next step is to contact a moderator. Here is the link to create a ticket through SIMon: https://www.publicmobile.ca/en/bc/get-help -> Click on Chat with Simon - on the line "ask me something" write "moderator" -> then click on "account specific question" -> afterward click on "no, I want a human" -> finally you will see an answer "submit a ticket Click me!"