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Referral Bill Credit

Kati2
Great Neighbour / Super Voisin

When does the $10 Bill Credit for a referral get applied to my friend's account if they select a 90 day subscription? 

Thanks! 

7 REPLIES 7

@Kati2  Fact you got the cha ching text is good indication it been applied  properly . Give it 72 hours and it should be there 

HI @Kati2 

yes, official answer is within 72 , my experience is always within 48, i guess if it is over weekend, it can drag to closer to 72 hours

🙂

Kati2
Great Neighbour / Super Voisin

Thank you all for the quick replies. I'm new to this and presumed the points and Bill Credits would appear as soon as cha ching message arrived but it looks like it takes 48 to 72 hrs.

TNT420
Good Citizen / Bon Citoyen

I’m new and asked this question. CS told me up to 72 hours. 

Handy1
Mayor / Maire

@Kati2  Should show up in the account in available funds with in 72 hours . If it’s been more then 3 days have them contact support to ensure it was applied correctly. Did you not receive the cha ching text to confirm your referred a friend yet 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Cheetah24
Town Hero / Héro de la Ville

@Kati2: This was already answered at, https://productioncommunity.publicmobile.ca/t5/Get-Support/How-does-my-referral-and-loyalty-points-t...

No rewards will be lost. Rewards will still be paid every 30 days just the same as they have on your current plan, with the exception of the autopay reward that gets paid once per 90 days at a $6 amount.

EDIT: Ops, I wrongly read the question as how rewards gets applied instead of the referral credit. Sorry about that. See answer by @hTideGnow below.

hTideGnow
Mayor / Maire

Hi @Kati2 

whichever plan, always within 48 hours

but it is added to his account as a credit, Available funds.   With that, it can be used towards buying addon or can be used for renewal, in your friend's case, after the 90 days

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