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Recharge plan

dstan634
Great Neighbour / Super Voisin

My data ran out how do I change my auto pay to pay now

3 REPLIES 3

Spudster
Deputy Mayor / Adjoint au Maire

@dstan634 

 

Before you buy a data add-on, make sure you did, in fact, run out.   Check your data and add-ons section to see if the data line is, in fact, gone.   If it is, yup, you're out.

 

Then, see if you might only be a day or so from your next renewal - might be worth waiting and using Wi-Fi for a day or two.

 

If you're regularly running out, now is also a good time to change plans (on next renewal) to a higher data plan as the $5.00 'special' discount may expire at any time.

Anonymous
Not applicable

 @dstan634 : This is not pay as you go. Your options are to buy data add-ons to tie you over until your renewal or change to a different plan or ask the moderators to renew your existing plan early.

TheGx
Deputy Mayor / Adjoint au Maire

@dstan634 :You can't change renewal date unless you switch plans, so instead you should just buy data add on by log into your self serve portal.

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