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Recently Switched From Wind.

player9
Great Neighbour / Super Voisin

Hi All, I have recently migrated from wind mobile. I seem to not be recieving messages from my friends on the Wind network. My main concern is I set the phone up a month ago and today I recieved a bill from Wind mobile for the month I have been using public. I paid my bill at wind before I set up and migrated my number. Does Public not cancel the plan when they migrate you?

6 REPLIES 6

player9
Great Neighbour / Super Voisin

I just got off the phone with Wind Mobile (now Freedom Mobile)

They said the number was still active was it was succussfully ported.
My last bill will be on Dec 20 and they said it should technically be Zero since I didn't use any services since being ported, heck I didn't even use them the week prior because my phone broke.

ech_786
Model Citizen / Citoyen Modèle

Yes call wind please and since when it was ported and get the date 🙂

player9
Great Neighbour / Super Voisin

I paid my current bill with Wind the day I Ported my number so I have not used there network for the entire month, I will definitely not be paying it, thats just ridicolous

rufryda
Great Neighbour / Super Voisin
you should get a last bill from wind if port was successful..

player9
Great Neighbour / Super Voisin

it ported and thats why im confused, Im going to be calling Wind today for sure.

ech_786
Model Citizen / Citoyen Modèle

if your phone was porting over sucseffuly then Wind should not charge you...

You should pay only to PM

 

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