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Receiving Texts

pgaogden
Great Neighbour / Super Voisin

Signed up with Public approximately 6 hours ago.  All seems to be working except the texting and receiving of pictures 

4 REPLIES 4

BKNS27
Mayor / Maire

@pgaogden 

Your Data setting need to be enable along with SMS and MMS also need to be enabled for iPhones.

What phone are you using?

esjliv
Mayor / Maire

@pgaogden wrote:

Signed up with Public approximately 6 hours ago.  All seems to be working except the texting and receiving of pictures 


@pgaogden  - try restarting your phone and perform a reset of the device's network settings.

 

Are you an iphone user that uses iMessage?

If so, ensure SMS and MMS is enabled in the settings of your device. 

 

If you are android, and you have Chat Features enabled, this requires wifi or data to be used to send/receive texts. So if you do not keep your data on normally, then I would suggest you turn this feature off.

Disable your Chat Features: 

  1. Open Messages
  2. Tap More options > Settings > Chat features
  3. Turn Enable chat features off

RossN
Mayor / Maire

@pgaogden hi when you are sending or receiving mms texts your data must be on 

dust2dust
Mayor / Maire

What about inbound calls? Can you browse to a web page not on wifi with cell data on?

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