Received a timely reminder: Thank you PM

[Rascal]

Our first month with PM is coming to a close and today we received a reminder that we will need to pay in a few days. Nice touch. I appreciate the reminder. 

[Anonymous]

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@JL9 wrote:

I receive it via text.

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Ditto. And other things from 611 and 100. They auto delete after a while somehow too.

[JL9]

I receive it via text.

[RobertQc]

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@stonechucker wrote:

@RobertQc, everyone gets this notice, AutoPay setup or not.  The message does explain that if you're on AutoPay, you can ignore the message 🙂

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Really? I have never got a reminder. Where does it come from? Text or email?

[Rascal]

Yes, we are on auto pay. I just thought the reminder was a nice feature.

[stonechucker]

@RobertQc, everyone gets this notice, AutoPay setup or not.  The message does explain that if you're on AutoPay, you can ignore the message 🙂

[JL9 · Accepted solution]

Welcome!

If you have a data plan they will also give you a heads up when you have used 75% and 95% of your allotted data.

[RobertQc]

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@Rascal wrote:

Our first month with PM is coming to a close and today we received a reminder that we will need to pay in a few days. Nice touch. I appreciate the reminder. 

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Happy belated welcome to public 🙂

Do you not have auto pay set up? Its a great way to save $2 per 30 days!

Think of auto pay as a method for public mobile to charge you IF your account does not have sufficient balance. If you have sufficient balance it does not need to autopay, but auto pay is still configured so you get the reward. I highly recommend everyone to top off in advance as this process can prevent the somewhat common occurrence of autopay failure which causes a HUGE pain in the butt account suspension and loss of service.