Reactivation after top up on suspended service

[KGardner2012]

How long does it take for the account to be reactivated after it has been suspended, and a top up payment was just made to reactivate? Should it be working immediately? Thanks

[KGardner2012]

the reactivation button actually disappeared after payment.  I will have to try the restart.  It's actually my hubby's phone and he is at work right now, so I will try that when he gets home.

Thank you both for your quick responses!

[HALIMACS]

Hi @KGardner2012 

Yes, it should be immediate.

Did you click on the "Reactivate" button in self-serve after applying funds to your account?

[LovesToPM · Accepted solution]

Hi @KGardner2012 

Yes it should be immediate.
You can try restarting your phone.