Reactivating plan

[rez]

I have my plan set to auto renew however which should have been yesterday however it didn't auto renew and I can't submit a payment. Worst part is I lost all services today because of the no payment issue.

Can someone please help me

[Kalla_A]

Hey @srlawren,

Yes @rez's issue has been fixed. I am  just waiting for his confirmation that his service has resumed.

Thanks for checking in 🙂

Cheers,

Kalla 

[srlawren]

@Kalla_A were you able to resolve this for @rez?  If one of you could give us a brief update when you can, that would be great.

[Kalla_A]

Thank you @rez,

I will look into this right away 🙂

Cheers,

Kalla

[rez]

I've private messaged you my information.

Thanks

[Kalla_A]

Hello @rez,

I apologize for this issue you are currently facing! I will assist you in reactivating your service.

Could you send me your account information by private message please?

Thank you 🙂

Kalla