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Re: monthly payments

freelaad
Good Citizen / Bon Citoyen

I have referred 3 friends but last month did not receive my 3$ off. I was just wondering what the best way is to get my money reimbursed to my account. 

6 REPLIES 6

BEER
Town Hero / Héro de la Ville

@freelaad wrote:

I have referred 3 friends but last month did not receive my 3$ off. I was just wondering what the best way is to get my money reimbursed to my account. 


I have referred several persons but because they didn't enter my code I'm out of luck. Possibly the friends you referred neglected to enter your code.

@freelaad contact customer support mods here

 

type "missing rewards"

(use the chat bubble options, then click "submit a ticket, click me" option)
https://publicmobile.ca.ada.support/chat/


make sure to check your inbox(top right corner envelope icon) periodically, for a response

 

@freelaad Did you get any of your rewards? Ie autopay etc. 

@freelaad  the referral reward should be automatically applied on your cycle payment date. If you see less than $3 in the overview section. You can check the last 4 digits here to determine which is missing. Stay safe. 

20200512_195312.jpg

 

freelaad
Good Citizen / Bon Citoyen

It shows i have 3 friend referrals i had received the lower payment the previous month but not this one

gpixel
Mayor / Maire

@freelaad can you check your self serve and see if you have $3 referral rewards under your "overview" section

 

did you receive the referral text from pm?

 

"Cha-Ching you've just referred a friend"

 

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