08-13-2020 08:40 AM - edited 01-05-2022 12:46 PM
I have referred 3 friends but last month did not receive my 3$ off. I was just wondering what the best way is to get my money reimbursed to my account.
08-13-2020 12:13 PM
@freelaad wrote:I have referred 3 friends but last month did not receive my 3$ off. I was just wondering what the best way is to get my money reimbursed to my account.
I have referred several persons but because they didn't enter my code I'm out of luck. Possibly the friends you referred neglected to enter your code.
08-13-2020 09:03 AM
@freelaad contact customer support mods here
type "missing rewards"
(use the chat bubble options, then click "submit a ticket, click me" option)
https://publicmobile.ca.ada.support/chat/
make sure to check your inbox(top right corner envelope icon) periodically, for a response
08-13-2020 09:03 AM - edited 08-13-2020 09:08 AM
@freelaad Did you get any of your rewards? Ie autopay etc.
08-13-2020 08:53 AM - edited 08-13-2020 09:07 AM
@freelaad the referral reward should be automatically applied on your cycle payment date. If you see less than $3 in the overview section. You can check the last 4 digits here to determine which is missing. Stay safe.
08-13-2020 08:51 AM
It shows i have 3 friend referrals i had received the lower payment the previous month but not this one
08-13-2020 08:45 AM - edited 08-13-2020 08:46 AM
@freelaad can you check your self serve and see if you have $3 referral rewards under your "overview" section
did you receive the referral text from pm?
"Cha-Ching you've just referred a friend"